•To apply for this exciting opportunity, you must have a minimum of 2 years work experience in a related field (preferably Assistant Manager / Managers specializing in quality control and training or equivalent).
•Comprehensive knowledge of quality assurance practices and processes
•Comprehensive experience with all aspects of training (assessment, development, facilitation, analysis, etc.) in a call center environment
•3-5 years experience in the contact center or BPO industry
•Previous experience in Six Sigma or continuous improvement initiatives
•Ability to analyze statistical information
•Proficient with spreadsheets and word processing software
•Fluent English communication skills both written and spoken
•Effective business, proposal and report writing
Please make sure to email your updated resume and contact details to mariaelarniedelacruz_cecilio@suth.com for immediate processing.
Date: 31 October 2007
City/Town: Davao City
Location: Davao
Wage/Salary: Negotiabel
Start: Asap
Duration: Full - time
Type: Full Time
Company: Sutherland Global Services Inc.
Contact: Maria Elarnie Cecilio
Email: mariaelarniedelacruz_cecilio@suth.com
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